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Exceeds expectations every day.
Updated December 09, 2014

Exceeds expectations every day.

Todd Randolph | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with HubSpot

  • HubSpot lets me filter and sort leads, prospects and opportunities for our different product lines with minimal customization.
  • I am consistently impressed by HubSpot's support staff. Bonus points for staying late with me on Friday night!
  • The software doesn't force anything on users. I can go a broad or granular as I want.
  • Given HubSpot's early success in the social sphere, I am disappointed that their social tracking is limited to Twitter. I have requested support for "unshortening" when I create a custom short URL for a link. I have requested support for Google+ posting (esp for G+ ppages)
  • Too soon for real ROI (2-3 weeks of adjusting inherited system) Tested forms with fewer required fields and smart questions. Doubled conversion rate and surprised product managers with new info
Have been a HubSpot fan since 2008. My first experience using it in a corporate environment is proving even better than I expected!
Helps to have a big dataset (lots of contacts). Difficult to get actionable results on A/B testing since the automatic triggers only fire with a high N value. Workflows are awesome!

Using HubSpot

2 - marketing
2 - company has had software for 18 months, but were not using it for anything but an email tool until I got here.
  • email management
  • prospect cultivation
  • boost quality of leads to sales