A one-stop-shop to check the pulse of your organization
May 03, 2021

A one-stop-shop to check the pulse of your organization

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is a one-stop-shop for my organization to understand the effectiveness of the sales efforts being put in. With everything being shown in one place and also with the functionality of breaking it down into detailed data sets, HubSpot proves to be very useful to understand the effectiveness of the entire team.

Pros

  • Detailed data sets.
  • Functionality of merging your mail with the CRM.
  • Clear pipeline view.
  • Revenue growth as HubSpot reminds you to follow up.
Everything that an employee does is input on HubSpot. This makes it easier for teams to see inter-team efforts.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot does not lie. It is an exact representation of what is happening in your organization. One does not need any other tool to measure effectiveness.

HubSpot CRM Feature Ratings

9.6
Customer data management / contact management
10
Workflow management
10
Territory management
8
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
Not Rated
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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