Overall Satisfaction with HubSpot CRM
We as a company use HubSpot to keep of track our sales, keep track of incoming clients, [and] keep track of and log emails and phone calls. Both the sales team and the upper management team utilize HubSpot. It is very helpful to have notes on clients after a change in staff so the new members know what transpired.
- Tracks numbers
- Logs notes about calls
- Links emails
- Tracks new leads
- Tracks sales made
- There are a lot of things I have to do in the system twice.
- Once customers are added to deals things get odd.
I am new to sales as I worked as a turf installer for the last three years. I have never used another customer relations system so I honestly cannot compare HubSpot vs another customer relation system fairly. What I do know is that it meets a lot of ours sales staff's needs.
At our company the sales and the marketing teams work very closely with one another. HubSpot checks all the boxes for us as a whole to help track our sales numbers and keep track of where those sales came from so we know where to best allocate funds for marketing.
I am new to sales after being a laborer for the last three years. I have zero experience with any other customer relations systems. Learning the ins and outs of HubSpot was challenging at first, but [I] got the hang of it after 3 or 4 months of using it regularly.
Do you think HubSpot CRM delivers good value for the price?
Are you happy with HubSpot CRM's feature set?
Did HubSpot CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HubSpot CRM go as expected?
I wasn't involved with the implementation phase
Would you buy HubSpot CRM again?
I have to mark myself as the contact owner for customers multiple times. There are also features that don't work as well as others. With that said, it is a super helpful customer relations system. I am a new user, about six months in, and am just now getting the hang of things.