I love how intuitive HubSpot is, I enjoy learning all of the features I discover, makes my work a lot easier.
December 15, 2021

I love how intuitive HubSpot is, I enjoy learning all of the features I discover, makes my work a lot easier.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it for managing merchant to company and within company communication.

Pros

  • Snippets.
  • Ease of attaching and associating items to account.
  • Reports for internal ops tracking.

Cons

  • Inventory tracking.
  • This question doesn't apply to my job role.
Love it, it does have someone of a learning curve, but every time I learn something new, it generally makes things a lot easier in the long run.
Salesforce - I love how much more user friendly and intuitive HubSpot is compared to the others I've used.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Internal company communication tracking - GREAT.

HubSpot CRM Feature Ratings

9.0
Customer data management / contact management
9
Workflow management
7
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
9.0
Case management
10
Call center management
Not Rated
Help desk management
8
Not Rated
Email marketing
Not Rated
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
10.0
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
8.0
Custom fields
8
Custom objects
8
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
Not Rated
Mobile access
Not Rated

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