saves time and money
December 15, 2021

saves time and money

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Using HubSpot for more than 1.5 years already, one of the best CRM systems, it has best tools for follow up with clients, reminders, tasks and so many other features. It can be integrated to any business and very easy to understand all the functions and features, one of the best feature that I like is automatic follow up emails that can be send with a specific schedule.

Pros

  • Follow up.
  • Sending emails.
  • Calling clients.

Cons

  • SMSZap should be improved.
  • Create more functions for multitasking.
  • Need to improve interface a little.
  • Increased sales.
  • Time saving.
  • Cost saving.
So far I have used other companies own CRM and there everything must be done manually by the user, but on HubSpot it's done automatically so it saves your valuable time and helps to interact with more customers, also it would be better if HubSpot can integrate with other voipers such as Aircall.
So far haven't seen a huge impact on marketing teams and the other thing that I can mention is it helps better for sales team because everything can be handled automatically so that tasks can be done easily and it saves a lot of time so sales team can work with more clients.
HubSpot has an all-in-one CRM platform called Sales Hub. It includes custom objects, sales engagement software, CPQ tools, and an amazing sales analytics, it has better pricing and with HubSpot, I save more time and save a lot of money, compared to Salesforce it is twice cheaper annual cost.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Using HubSpot for more than 1.5 years I can easily say that this is the best CRM as of I know, and you enjoy using it once you learn every features, it's good for me that it does follow up on behalf of me by sending emails, and you need to do is to put the lead in the proper stage.

HubSpot CRM Feature Ratings

7.2
Customer data management / contact management
8
Workflow management
6
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
4
Interaction tracking
10
4.3
Case management
5
Call center management
4
Help desk management
4
8.5
Lead management
8
Email marketing
9
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
4.7
Forecasting
5
Pipeline visualization
5
Customizable reports
4
7.7
Custom fields
8
Custom objects
7
API for custom integration
8
10.0
Role-based user permissions
10
Single sign-on capability
10
7.5
Social data
7
Social engagement
8
4.0
Marketing automation
3
Compensation management
5
10.0
Mobile access
10

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