1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM
Resolutive
Updated May 26, 2022

Resolutive

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

To track performance, and historically create an evolution of patients and its data.
  • Metric performance
  • Storage useful patients information
  • Internally approve medical cases through tickets system
  • Tickets update is slow
  • Task reminders visibility or notifications
  • Limited notes
  • Performance visualization tools
  • Pipelines do smooth the process and it's practical
  • I consider it does improve internal flows
It's clear, simple, and easy to use.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Well suited: clear organization to access data and track updates of Less appropriate: Direct communication with agents or team overall

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
10
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
8
Interaction tracking
8
9.7
Case management
9
Call center management
10
Help desk management
10
8.0
Lead management
8
Email marketing
8
9.0
Task management
10
Billing and invoicing management
8
Reporting
9
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10