Clean and super user - friendly.
December 18, 2021

Clean and super user - friendly.

Evelina Mihaylova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I love HubSpot! The layout of the CRM is very helpful and easy to navigate. The task menu is the best since you do not have to remember who to follow - everything is timed. I love how you can create a company with contacts and track each and every activity, including if they have viewed your email and what have they clicked on. You can create your own templates, put pics on them, create links, meeting links - simply amazing.
  • Task organization
  • Tracking the emails
  • Fast and secure
  • I can not think of such
I love HubSpot, I have used Zoho and truly dislike it - it is slow, freezes, Hubspot has a clean and easy interface to use. Zoho is all over the place, if you open more than one tab that has a Zoho contact the rest cause google chrome to crash, you can not view in Zoho a list of all your contacts in a company - that makes your work double, triple or worse sometimes.
I did in the previous questions.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I find HubSpot very useful to track if the emails that I have sent have been viewed or opened.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
7
Social engagement
8
Marketing automation
10
Compensation management
10
Mobile access
10