Great for sales rep and managers
December 18, 2021

Great for sales rep and managers

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We have FaceBook ads that automatically generate Hub Spot deals. We can also monitor chats, emails, and basic company info via HS that allowing us to act quickly and work based on more accurate info. This way, we log and track all our interactions to better support our sales and after-sale customer service.
  • Import company profile
  • Merge and link contact with business
  • Manage deals, calls, tickets, emails, etc
  • Link contacts from LinkedIn
  • Allow to dispatch deals fairly within a sales team, establish rules and automate
  • Easier follow up with prospects
Can't compare.
No relevant info for me. I'm not involved in marketing.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

A high business prospecting business like Buster Fetcher is awesome with HubSpot. Any business that interacts with clients to support, upsell, needs to follow up, and build relationship is great. Not so great if the list of contacts does not grow, for example, if it's a provider that has a very closed or specific area with no growth.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
8
Interaction tracking
10
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
9
Email marketing
9
Task management
9
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
8
Customizable reports
Not Rated
Custom fields
8
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
9
Single sign-on capability
9
Social data
8
Social engagement
8
Marketing automation
8
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated