Item: HubSpot CRM
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

With HubSpot, I am able to keep track of my target accounts and build out customer sequences and call tasks to keep constant communication with them. The versatility of HubSpot's lists and filters makes it easy to pull the exact info of companies I am looking to target at that given moment.

Pros and Cons

Sequences
Lists
User Interface

It does not let you manually add pictures in sequences for customizability
Integrations with LinkedIn and Seamless AI are finicky
Takes some time to fully understand

Return on Investment

Better visibilty
Better pipeline management
Sales growth

Usability

Yes, it is a lot easier to use than NetSuite is. With HubSpot, many of the features are easy to set up and view right out of the box. Using NetSuite the user interface is more outdated and takes more time to fully understand. I was able to use HubSpot simply by dragging a dropping different reports.

Alternatives Considered

NetSuite CRM

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

NetSuite ERP

Likelihood to Recommend

HubSpot is great for small sales teams and for ease of integration into other softwares. It might be a bit too simplistic for larger companies

HubSpot CRM works well

Overall Satisfaction with HubSpot CRM