Intuitive CRM software
June 30, 2022

Intuitive CRM software

Jakub Łączyński | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is a perfect tool for managing our sales processes. I use it every day and I have to say that it is very intuitive and to be honest - making work-life much easier. The only problem is with the mobile app - often it does not recognize incoming calls and I have to check phone numbers manually.
  • Managing data.
  • Processes.
  • Web calling.
  • Building reports.
  • Dashboards.
  • MOBILE APP.
  • Incoming calls recognition.
  • Cost savings.
  • Shorter deal cycles.
  • Improving work-life balance.
  • Improving performance of the sales team.
Very easy. It is intuitive. Easy to use by a person that wasn't using HubSpot earlier.
To be honest - in my opinion, H-Way is the worst CRM. Laggy, not intuitive, many tools are useless.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I think that HubSpot is well suited for sales and marketing - for small companies and big ones.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
9
Billing and invoicing management
9
Reporting
9
Forecasting
9
Pipeline visualization
9
Customizable reports
9
Custom fields
10
Custom objects
10
API for custom integration
7
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social data
8
Social engagement
8
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
3