Life Saver!
January 21, 2023

Life Saver!

Laura Stephens Arbo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I am on the Business Development team and use HubSpot CRM to send cold outreach emails to prospective partners. I have loved it! Makes it to much easier as I used to email hundreds of people without any type of CRM and it was painful. I'm so much more efficient now.

Pros

  • Tracks Email opens
  • Sequences - life savers
  • collects data

Cons

  • Could be a user error but for now I have to copy and paste email addresses into my gmail and that takes a bit of time
  • everything else is golden
  • revenue growth
  • increased partnership opportunities
  • saved work hours
It's so much easier to use than other softwares I've tried.
I'm on both teams and as a small company HubSpot CRM has been super valuable. Data is king in my work and HubSpot has allowed visibility into all the hard work I'm doing. I like being able to share info within our team and see everyone else's processes and results. So seamless and dare I say fun?

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It's perfect for bulk cold outreach, which is what I'm currently doing. It has been extremely helpful as I'm navigating through hundreds of emails a week. I also love how seamlessly it's connected to my work gmail account. I was a skeptic but I'm sold now.

HubSpot CRM Feature Ratings

9.5
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
8
Interaction tracking
9
10.0
Case management
10
Call center management
10
Help desk management
10
9.0
Lead management
8
Email marketing
10
9.3
Task management
10
Billing and invoicing management
9
Reporting
9
9.3
Forecasting
8
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
9.5
Social data
10
Social engagement
9
9.5
Marketing automation
10
Compensation management
9
9.0
Mobile access
9

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