HubSpot Overview
March 16, 2023

HubSpot Overview

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

The ease of use and overall functionality of HubSpot is what I like most. The ability to make small changes that drive a huge impact on our sales and marketing makes HubSpot one of our most valuable tools as an early-stage startup.

Pros

  • Email sequencing
  • Meeting scheduling
  • Sales reporting
  • Pipeline management

Cons

  • I'd love the ability to enroll a contact in a sequence through a workflow.
  • It's how we book 80%+ of our sales meetings
Once you get going it's really easy to learn new things. Plus, the HubSpot academy and resource center can help you figure out things on your own instead of having to reach out to support. For a startup that prioritizes speed this is super valuable.
The ability to see how sales and marketing is working in conjunction. Or, to see where there needs to be more alignment.
Apollo is more of a data source but does have some emailing and sequencing functionality. So, it's not an apples to apples comparrison.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Prospecting through email outreach and the ability to manage a sales pipeline are some of the most beneficial scenarios.

HubSpot CRM Feature Ratings

8.4
Customer data management / contact management
8
Workflow management
7
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
9
Customer Service & Support ()
Not Rated
8.0
Email marketing
8
8.5
Task management
8
Reporting
9
9.0
Pipeline visualization
9
Customizable reports
9
9.0
Custom fields
9
Custom objects
9
Security ()
Not Rated
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
7.0
Mobile access
7

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