First CRM ever, very happy with HubSpot
May 25, 2023

First CRM ever, very happy with HubSpot

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I utilise HubSpot for, Managing Sales Pipelines, Manage clients post sales process, Email marketing, Email tracking, tracking sales and staff work completed, tasks. As the team and sales grow I'm looking to upgrade packages. I don't have any issues with the CRM in any aspect, great software to use and I highly recommend.

Pros

  • Email Tracking
  • Sales Pipelines ie Deals
  • Usability
  • Understanding Data which allows appropriate changes to be made
  • Revenue Growth
  • Tracking
Much better, cheaper and lots of features.
Understanding data which HubSpot has helped has assisted in increasing sales, better marketing and client management .

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Great place to see where our clients are in the sales, or post sales process. It is very easy to create email marketing campaigns and to see who has opened our emails and how many times, or what links have been clicked. I would recommend HubSpot to any small business.

HubSpot CRM Feature Ratings

Not Rated
Customer data management / contact management
Not Rated
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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