Sales best CRM
May 25, 2023

Sales best CRM

Sanath Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

It's is very easy to use and have complete details of the customer journey. It also help us in quick follow-up and reminders of customer that makes our business delivery more accurate and qualifying.

Pros

  • Keeping track of all customer database
  • Helps us in bulk mailing in systematic manner
  • Help us to call tye customer directly from hubspot.com

Cons

  • Auto dialers if possible on reminders
  • Including chatgpt in it for sending mails
  • UI can have better look
  • Help in reaching more customers inturn gives more revenue
  • Help us in branding as we sending mails automatically
  • Call cost to customer work more lesser using hubspot.com
It is very easy as we have inbuilt reports to view are customer database.
It also have more faster software then others while using multiple tabs.
It gives us the clear report of lead quality by seeing more junk or not interested leads which help the marketing team to focus on different audiences
I can see it us more use friendly compare to others and have more flexibility to our business alliance

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is completely useful for sales people in keeping there customers data bases handy. It is also useful for mailing the customers on timely bases and also give us more features for dialing

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
7.0
Lead management
7
Email marketing
7
7.3
Task management
8
Billing and invoicing management
7
Reporting
7
6.7
Forecasting
8
Pipeline visualization
6
Customizable reports
6
8.7
Custom fields
8
Custom objects
9
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
8.0
Social data
9
Social engagement
7
8.0
Marketing automation
9
Compensation management
7
9.0
Mobile access
9

Comments

More Reviews of HubSpot CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM