CRM that really works!
July 07, 2023

CRM that really works!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is the single most important software I use in my position to track and record all the customers information and to keep my other colleagues and the company up to date on this.
  • Notes
  • Activity
  • Tracking calls
  • tasks
  • deals
  • less clicks
  • demo videos on how to set up tasks etc.
  • graphs and charts with pipeline
  • at least 50% tracking capability
  • 30% more sales impact
  • 100% more agility when navigating between businesses and accounts :)
I have not used as many CRM's before so this is quite an experience. Thank you!
This is my business CRM that is provided by them

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

well suited for partner success or sales positions. not so well suitable for larger enterprise use outside SMB

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
9
Interaction tracking
8
Case management
8
Call center management
8
Help desk management
8
Lead management
9
Email marketing
9
Task management
8
Billing and invoicing management
7
Reporting
9
Forecasting
8
Pipeline visualization
8
Customizable reports
9
Custom fields
8
Custom objects
7
API for custom integration
7
Role-based user permissions
8
Single sign-on capability
8
Social data
7
Social engagement
9
Marketing automation
9
Compensation management
7
Mobile access
7