The Simple and Intuitive CRM for Businesses
November 24, 2023

The Simple and Intuitive CRM for Businesses

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is a great tool that my organization uses to track deals and keep track of contacts and deals. Without its easy user interface, my job would be immensely harder. I highly recommend their platform.

Pros

  • Deal Review
  • Analytics
  • Reporting

Cons

  • Phone integration
  • User access triggers
  • Integration abilities
  • Helped us close our first 100K in revenue
  • Helped track our first 500K in the pipeline
  • Helped us map out account and rep growth strategies
It's the easiest CRM to use for a sales organization by far.
We don't yet have a marketing team at our company, but for sales, it's been excellent.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is a great tool for any sales organization looking to perform at a high level and scale simultaneously.

HubSpot CRM Feature Ratings

7.8
Customer data management / contact management
10
Workflow management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
5
Interaction tracking
8
5.0
Case management
5
Call center management
3
Help desk management
7
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
8.5
Task management
8
Billing and invoicing management
Not Rated
Reporting
9
9.0
Forecasting
8
Pipeline visualization
10
Customizable reports
9
8.0
Custom fields
8
Custom objects
9
API for custom integration
7
7.5
Role-based user permissions
7
Single sign-on capability
8
7.0
Social data
6
Social engagement
8
5.5
Marketing automation
5
Compensation management
6
5.0
Mobile access
5

Comments

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