HubSpot review
July 30, 2024

HubSpot review

zach hester | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot for all marketing and sales activities. We use HubSpot for email outreach campaigns drip campaigns etc for new client prospecting. Additionally we use HubSpot for record keeping and client information as well as progress on deals with the sales team. It keeps activity of calls and contacts as well as contracts coming up and record notes.

Pros

  • record keeping
  • marketing campaigns
  • integrations

Cons

  • the ability for higher output of emails
  • it has been great because we can consolidate multiple tools
  • we were able to save money from previous crm
i find HubSpot to be very easy to use and administer
HubSpot is a lot less expensive and clunky than the other 3 products

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is great for sales and marketing and helping to marry those two teams . It has great integrations with our phone system and contact center

HubSpot CRM Feature Ratings

9.2
Customer data management / contact management
8
Workflow management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Call center management
10
8.0
Lead management
9
Email marketing
7
8.0
Task management
8
Reporting
8
8.7
Forecasting
9
Pipeline visualization
8
Customizable reports
9
8.0
Custom fields
9
Custom objects
8
API for custom integration
7
9.0
Role-based user permissions
9
Single sign-on capability
9
Social CRM ()
Not Rated
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Comments

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