Item: iCIMS Talent Cloud
Rating: 7
Author: Shreshthi Mehta, PMP®, PHR®

Use Cases and Deployment Scope

iCIMS is being used by the Recruitment team only for talent management. It is being used to advertise new positions on the company website. The team maintains a log of existing positions in iCIMS. New candidates and existing employees can view the jobs and apply to the positions. The profiles and resumes are then directed to HR for screening.

Pros and Cons

It is easy to add new orgs in iCIMS.
It is easy to set up feeds with other HR systems.

As a standalone talent management system, iCIMS works great. But, many companies are moving towards an approach where one HR system encompasses all functions.
It is easy to interface with other systems but there is a lag of a day for data to get updated.

Return on Investment

It is easy to advertise jobs on several job sites. It saves time in logging in to different systems and posting job in each place.
Candidate management is easier. One can set up an automatic decline status if the candidate responds in a certain way.

Alternatives Considered

ADP Workforce Now and BambooHR

When we viewed the demonstration, it seemed easier to create job requisitions and manage job questionnaires in iCIMS. We had heard of good reviews from other companies. There were also a few people in the team that had used the system before, at another company, it was a great plus point when it came to training and system administration.

Support Rating

ICIMS's support is great. They are prompt in responding to questions. Their case management system segregates questions based on the topic and a person with expertise is then assigned. You can also email them or call them for immediate business needs. They have a good user community, a lot of answers can be obtained by using Google to search.

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

Other Software Used

BambooHR, Reflektive

Likelihood to Recommend

We use different software for recruitment, performance management, benefits management, training, and other operations. Though data flows to and from each system there is a lag in accessing it. ICIMS is a great tool and serves our recruiting needs perfectly. But, I would lean towards one system that manages all HR operations. It is easier to train employees with that approach. Employees also have to maintain lesser system accounts and remember fewer passwords.

Talent management using iCIMS

Software Version

Overall Satisfaction with iCIMS Talent Acquisition Software Suite