Unless you a large, enterprise client, iCIMS isn't for you
December 14, 2019
Unless you a large, enterprise client, iCIMS isn't for you
Score 3 out of 10
Vetted Review
Verified User
Software Version
iCIMS Recruit
Overall Satisfaction with iCIMS Talent Acquisition Software Suite
We currently use iCIMS as our CRM and Talent Acquisition suite within North America. The whole organization has access to the system. We use the system for all non-exempt and exempt hiring, across the U.S. and Canada. The business problems this suite addresses are largely tied to hiring and adding candidates to our talent community.
- This suite is very scalable and can take on thousands of employees and candidates.
- The talent community is fairly robust.
- Reporting is very clunky and is difficult to pre-program.
- Customer service is difficult to work with, especially if you aren't an enterprise-level organization.
- Their most recent price quote increased was 40%, which made them too expensive for our liking.
- They lack robust reporting capabilities.
We recently went through an RFP process and iCIMS was a finalist with Avature and Jobvite. iCIMS finished third in that RFP because of their high cost, challenging customer service, difficult reporting and their ability to work with us on customization of our site.
Do you think iCIMS Talent Cloud delivers good value for the price?
No
Are you happy with iCIMS Talent Cloud's feature set?
No
Did iCIMS Talent Cloud live up to sales and marketing promises?
Yes
Did implementation of iCIMS Talent Cloud go as expected?
Yes
Would you buy iCIMS Talent Cloud again?
No