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iCIMS Has Been an Invaluable Addition to our Recruiting Efforts!
Updated June 08, 2021

iCIMS Has Been an Invaluable Addition to our Recruiting Efforts!

Mike Flores | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Cloud

iCIMS Talent Acquisition Software Suite is being used across our entire Hospice Division. It houses all of our current open positions and supports 400+ branch offices as well as our corporate office in North Carolina.
  • Job visibility internally between recruitment and hiring managers
  • Online reach; visibility on major job boards, niche sites, etc.
  • Ease of use for both recruiters who are power users and hiring managers who are not
  • Reporting Capabilities that allow us to analyze our current processes and structure and adapt for any forecasted changes
  • Their iFORMS are not mobile compatible.
  • Reporting and Searching are not easy to use or understand.
  • At times, getting to where you need to go requires too many clicks.
  • Increased visibility of our company online
  • Better insight and collaboration between recruitment and hiring managers
Overall the support we receive is very good.

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

iCIMS fully supports our large organization. We have a unique way of doing certain things and the way we can configure iCIMS is a benefit for us. They have been able to keep up with our growth over the past two years with little to no issues.

iCIMS Feature Ratings

Recruiting / ATS
7.9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
9
Customized Application Form
8
Resume Management
8
Duplicate Candidate Prevention
6
Candidate Search
7
Applicant Tracking
8
Collaboration
8
Task Creation and Delegation
7
Email Templates
8
User Permissions
8
Notifications and Alerts
8
Reporting
8

Using iCIMS Talent Cloud

500 - Recruiters
Hiring Managers
Administrators
5 - We have 1 system administrator that supports iCIMS on the recruiting side. We have 4 HRIS Analysts that support it on the HR side.
  • Candidate and Job Visibility for both Recruitment and Hiring Managers
  • Accessibility & Visibility to our open positions on the web
  • A positive candidate experience from start to finish
  • None at this time
  • None at this time
iCIMS has been an integral tool that has allowed us to scale at the speed needed in our growing organization.

Evaluating iCIMS and Competitors

Yes - Ceridian Recruiting Solutions
  • Product Features
  • Product Usability
  • Product Reputation
Usability by our recruiters and hiring managers was a key factor.
Nothing at this time

iCIMS Implementation

No, the implementation went as expected.
  • Implemented in-house
Not sure - None at this time.
  • None at this time

iCIMS Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Slow Initial Response
Yes - Yes, we've reported many bugs and they are all addressed in a timely fashion.
Most of the time iCIMS provides exceptional support. They are a great partner to have.

Using iCIMS

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Creating Requisitions
  • Looking at Candidates
  • Reporting
  • Seeing what other workflows a candidate has been in
  • Identifying past candidates
The usability is very good. Our recruiters are able to navigate the system quite easily and our hiring managers also can manage their tasks and responsibilities quite well.