Thanks for making emailing fun AND easy, iContact!
May 15, 2018

Thanks for making emailing fun AND easy, iContact!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with iContact

Every client in our agency utilizes an email campaign platform to send out eBlasts to our audiences and each of those clients uses a service that is fit best for them - so, no solution is agency-wide, here. In the case of the Bridge Run, we reviewed several platforms before making the decision to go with iContact and it was a fantastic choice. They offer incentives for non-profits and the service they provide is above all else. We have an activation account manager that guides us through new capabilities and keeps us in line with our stats. It solves the annoying issue of emailing. It's the best email tool we've explored yet.
  • Our account manager keeps us up to date with our email sending statistics and provides an extra eye on the account. This helps us determine what and why open rates fluctuate and tools to keep the click-throughs UP!
  • They offer incentives for their clients.
  • It's the easiest and most user-friendly platform we use in the agency and when it comes to training, and execution - it's above all else!
  • Honestly, I think I've learned the most from iContact on email platforms -- they provide blogs that are insightful to users and when I inquire or have questions, they're quick to respond and always have a detailed explanation.
I have personally used MailChimp and Constant Contact. Plus, a back-end WordPress plug-in that I've since forgotten the name of as well as Active.com's email platform.
The platform is suited both for individuals that know little to nothing about email campaigns as well as those who work in an agency setting and are accustomed to design.

iContact Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
7
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
8
Dashboards
10
Standard reports
10
Custom reports
10