Great Product. Customer Service not so great
April 23, 2020

Great Product. Customer Service not so great

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Indeed.com

We are using Indeed.com company-wide at 13 locations and are able to get good traffic of candidates. Indeed.com has helped us in sorting out good candidates and reduces the time spent going through each resume.
  • Easy to use and manage
  • Reduces time consumption
  • Customer Service
  • Billing
  • Per Click Model does not really help with the ROI
  • Customer service is not really great and causes frustration
Indeed.com gets more traffic and more candidates than other providers.
Overall experience is good with some issues here and there.

Do you think Indeed.com delivers good value for the price?

No

Are you happy with Indeed.com's feature set?

Yes

Did Indeed.com live up to sales and marketing promises?

No

Did implementation of Indeed.com go as expected?

Yes

Would you buy Indeed.com again?

Yes

Indeed.com works great most of the times but we did face some downtime. It is easy to use, and integration with HR system is great.