Great sales tool
Updated March 03, 2017

Great sales tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with

Increased productivity, on average I called more leads due to never having to have more than 1 tab open (didn't get distracted looking through my pipe for leads to call). Loads next lead (and the best leads in your pipe). One click to leave a voicemail, 1 click to send an email. Record notes on file, remind you to call certain leads etc.
  • Ease of use - very simple to use.
  • Pull up appropriate leads to call.
  • Saves time.
  • Sometimes it can be slow at loading next lead.
  • Not able to place calls sometimes - try again later.
  • When you report an issue you never get feedback so sometimes it feels like you are wasting time reporting issue (is it going anywhere?).
  • Faster lead conversion (pulls in hot leads).
  • increased employee efficiency.
  • increased competition within team.
Increases productivity - call more leads which is vital to increase sales. Don't forget about important call backs, makes sure you contact lead enough times and makes it easy to send emails, leave voicemail etc.

I would definitely recommend for large sales teams.
Great if you are using Salesforce, not sure how or if it integrates with other CRMs. If your sales team is making a high volume of calls then this tool can be very useful.

Great for competitions in team, board displays leaders etc.

Would recommend for large teams, wouldn't really be as effective for small companies or teams.