Cheap, complete, easy to set up and scalable with your business
April 04, 2018

Cheap, complete, easy to set up and scalable with your business

Alessandro Bernardi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Insightly

We use Insightly throughout all the lifecycle of our customers, from lead generation to following up business opportunities and managing renewals/upgrade of contracts.

Pros

  • Very good and complete free plan for startups, this allows small teams to adopt a professional solution since the early stages of the company
  • Easy integration with web forms to collect leads with useful links to the social profiles for a first level screening and filtering of the prospects
  • Easy to set up different pipelines with custom sales stages and to automate custom "activity sets" to generate tasks and follow up automation with just one click

Cons

  • The design has always been minimal, not especially modern or attractive, still, I find it to be very functional and very "google inspired". All in all, it's a platform for professionals, it does not need to be especially sexy and fresh, the priority is usability.
  • Few minor bugs, but we are on a free plan, so we cannot even complain much
  • Streamlined business processes
Insightly helps our team to fulfill all the basic tasks of lead generation and follow up of our business opportunities
Insightly is the winner because has a powerful entry level free version with not major limitations, it's easy to set up, intuitive and functional, with enough customizations and not too much boring/complicated sections.
Excellent for startups at an early stage of growth, Insightly allows to grow together step by step.

Insightly Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Lead management
10
Email marketing
9
Task management
10
Reporting
9
Pipeline visualization
9
Customizable reports
9
Custom fields
10
API for custom integration
9
Role-based user permissions
9
Single sign-on capability
8
Marketing automation
8
Mobile access
8

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