Overall Satisfaction with Intercom
we are able to live chat and screen share with our clients to help with any issues and concerns. Things like candidate reviews and sending emails.
- screen sharing with upscope
- viewing clients store information
- sharing articles
- easier scrolling of macros
- increased engagement
- greater customer satisfaction
- faster resolution times
we use it with Upscope to screen share with our clients to onboard them. we also have it linked to our companies help center and blog postings. :) Can't live without Intercom
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes