Our startup journey with intercome
Updated March 21, 2024
Our startup journey with intercome
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
We mainly use Intercome to support and engage customers across the web and mobile. Intercom's conversational interface and workflows make communicating with customers easy and natural. The breadth of integrations with complementary tools has extended
Intercom’s capabilities for us. Being able to incorporate solutions like
Slack is the core of our stack makes Intercom more
than a standalone application.
Intercom’s capabilities for us. Being able to incorporate solutions like
Slack is the core of our stack makes Intercom more
than a standalone application.
Pros
- Bot and the al powered features
- Centralize customer data and ability to integrate
- Great user-centric design and the ability to integrate with a variety of tools.
Cons
- Need to solve the latency issue
- Bit expensive and complex for solo and small business
- Greater customer satisfaction
- Enable us to understand customers
- High quality lead generation
We use social media interagtions to support users, alongside Segement, Hubspot, Stripe and calanderly intergation to intgerate intercome into our tech stake.
Do you think Fin by Intercom delivers good value for the price?
Yes
Are you happy with Fin by Intercom's feature set?
Yes
Did Fin by Intercom live up to sales and marketing promises?
Yes
Did implementation of Fin by Intercom go as expected?
Yes
Would you buy Fin by Intercom again?
Yes
Comments
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