Nice Little Product for a Small/Medium Business
March 25, 2026

Nice Little Product for a Small/Medium Business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Intuit Mailchimp

Intuit Mailchimp is a very user friendly crm/marketing solution for a small to mid sized business. We use Intuit Mailchimp to communicate with existing customers and vendors, and often send newsletters or specials or promotions to both. The reporting and automation features are very good, and it's overall a very solid platform for us.

Pros

  • bulk emails
  • customer insight
  • AI powered tools

Cons

  • Price is a bit high
  • Integration doesn't always work
  • Can be a bit clunky for the user at times
  • Improved communications
  • Increased sales
  • Efficiency
It's simple, efficient and easy to control and use. Customer outreach has been much more effective and much easier for us since we've adopted this tool. It's encouraged us to do a lot of our own marketing, and to think outside the box.
We use the automation features as needed, and all are very good and simple to use.
It's a set and forget process, and it's helped us to really control our flow of communication to customers and to vendors and other contacts.
Intuit Mailchimp is pretty simple to use, it's efficient, it integrates very well with Salesforce, and is a good adjunct to it.
We did not select this as we are happy with Intuit Mailchimp and this platform did not seem to be an upgrade for us.

Do you think Intuit Mailchimp delivers good value for the price?

Yes

Are you happy with Intuit Mailchimp's feature set?

Yes

Did Intuit Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Intuit Mailchimp go as expected?

Yes

Would you buy Intuit Mailchimp again?

Yes

Intuit Mailchimp is very good for a small or medium sized business for use as a crm/marketing tool. It's especially effective for email marketing, as this tool makes it simple and easy, and provides audience insight and reporting.

Intuit Mailchimp Feature Ratings

WYSIWYG email editor
10
Dynamic content
8
Ability to test dynamic content
8
Landing pages
10
Mobile optimization
9
Email deliverability reporting
10
List management
9
Lead nurturing automation
8
Data quality management
8
Event/webinar marketing
9
Social sharing and campaigns
8
Social profile integration
8
Dashboards
9
Standard reports
9
Custom reports
9
API
9
Role-based workflow & approvals
9
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
7
Third-party software integrations
7

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