iSolved: peace of mind
February 04, 2021
iSolved: peace of mind
Score 9 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Payroll
Overall Satisfaction with isolved
Currently we use iSolved for payroll only.
- iSolved is on top of real-time changes in the tax laws giving us peace of mind that it will be accurately done.
- Having a customer service representative assigned to us means she understands our specific needs and can quickly assist with questions.
- iSolved continuously upgrades its services and capabilities, but we appreciate not being pressured to add modules until we are ready to do so.
- Because our employees rarely access iSolved (to their detriment) they seem to find it not very user friendly when they finally try to log in.
- Ease of use for the payroll module and being able to review it prior to submitting means no re-runs which would cost extra.
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of isolved go as expected?
Yes
Would you buy isolved again?
Yes