Loving it here!
October 31, 2024

Loving it here!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

We use Iterable to send emails to our patient lists for our marketing campaigns. We are a healthcare company with many patients, who come from external sources and we segment them out so we can have more targeted email campaigns. This includes anything from looking at age groups to specific Lines of businesses (insurance plans) or genders.

Pros

  • Patient Segmentation
  • Email Marketing
  • Strong data storage

Cons

  • Uploads of customers could be easier
  • The UI could be more user friendly
  • Customer retention
  • We have had trouble identifying validated email addresses
We have been able to segment populations and easily send emails to them based on the conditional logic we set from the event and list uploads. This makes our patient outreach faster and better than what we have previously done.
Our marketing campaigns have improved alot since we started with Iterable because we are able to resegment patients mid campaign by only including populations whom the next portions of the campaign specifically market. This creates a funnel that only sends necessary emails and campaign messaging to rather than a large list to everyone every time.

Do you think Iterable delivers good value for the price?

Yes

Are you happy with Iterable's feature set?

Yes

Did Iterable live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Iterable go as expected?

Yes

Would you buy Iterable again?

Yes

As a developer, the usage of the APIs to upload lists has been phenomenal, we have been able to set up scripts that do automatic uploads of events and patient lists so that we can target populations based on these events.

Iterable Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
6
A/B testing
6
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
6
Dashboards
10
Standard reports
9
Custom reports
7
API
10
Role-based workflow & approvals
10
Customizability
10

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