GoToConnect is easy to use!
Overall Satisfaction with GoToConnect (formerly Jive)
GoToConnect is used only in the Client Relations department for my company. We utilize it for contacting new clients.
Pros
- Call quality is high compared to other options
- Price for value of service
- Easy to use
Cons
- Connection when first loading page is slow.
- At times, after hanging up a call, GoToConnect will auto-dial the same number.
- Would like it to have faster processing when using pages.
- The positive ROI for our company is creating a positive first impression with our clients when having a phone system that doesn't cut out when on the phone.
I used Google Voice previously. GoToConnect is better quality than Google for phone quality and usability.
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