Thanks for the help
August 15, 2019

Thanks for the help

Sandy Connelly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jive Hosted VoIP

Across the whole organization. We work remotely and have not had any problems or issues with it. We love it.

Pros

  • Incoming calls are routed via the auto-attendant.
  • Voice Mail is received in emails.
  • We are able to use the app on our phones to switch between two companies.

Cons

  • I have not experienced any areas for improvement.
  • All Positive
Love how easy it is to use, and customer service is great. Responsive!
Great response time.
I have not used any others.
It works well with our companies. I manage both and I need to be able to receive calls when I'm not at my desk.

GoTo Connect Feature Ratings

8.7
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
10
Directory of employee names
6
10.0
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
10
Message alerts
10
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
Not Rated

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