August 15, 2019
Score 9 out of 10
Overall Satisfaction with GoToConnect (formerly Jive)
We use GoToConnect for our entire phone system. It allows for us to have a full service phone system (voicemail, fax, extensions, off hours call handling etc.) without the overhead of an IT department.
- No need to pay someone to answer phones
- Calls get directed to the correct person without a receptionist.
Any time I have had an issue they have been quick and friendly getting things resolved. Even when I was the one who created the problem, yes, you can delete yourself even as the only admin.
Great for small business and new startups. Especially if everyone is not under the same roof.