GoToConnect has been a great asset to our business!
September 05, 2019

GoToConnect has been a great asset to our business!

Jamie O'Brien | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToConnect (formerly Jive)

GoToConnect Hosted VolP is the phone system provided by our building. We are one of many businesses in the building that uses the phone system. It is a very useful system with many options. We use the GoToConnect app on our phones to filter business calls and voicemails. We can make business call from the app on our cell phones and our business number shows up (instead of our cell phone number). It is very useful and easy to use.
  • The cell phone app is extremely useful
  • Easy to use and figure out
  • Many options available
  • It would be nice to turn off the notifications during work hours (or any specified hours) on the app without turning off the whole app.
I find the system very useful and love the cell phone app.
I have been able to get help by email when I needed it with quick responses.
I like to be able to see who called the business line from anywhere. Also very easy to access voicemails.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
Not Rated
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
10
Mobile app for iOS
Not Rated
Mobile app for Android
10