Overall Satisfaction with Jive Team Collaboration
We use Jive internally at JCS - it forms the backbone of how we do business - all of our team collaborates on the platform and our customers collaborate with our team via Jive. All interactions are captured within Jive and all of our business documentation resides in Jive. Our customers use Jive either as external support sites or internal team collaboration sites.
- Integration into other business platforms like Salesforce is part of the standard package.
- The APIs are fully featured and are easy to use.
- Extremely flexible platform that easily matches your business process.
- Task management would be a nice addition.
- UI could use some modernization - it could become a little cluttered.
- Moderation could be updated to be more robust.
- Spam protection for external communities could use some help.
- Increased employee efficiency.
- Faster SOW generation.
- Better document management.
- Increased customer collaboration.