Item: Jobvite
Rating: 1
Author: Verified User

Overall Satisfaction with Jobvite

Jobvite is our Applicant Tracking System, although that name is a misnomer since it doesn't actually track applicants, it tracks requisitions.

Jobvite's customer service is non-existent. I think they may have grown too fast so their Sales Department was well-staffed, but their Customer Service didn't keep pace with sales.
Their product tracks requisitions, not applicants. Therefore, if you have a staff with different recruiters who may be recruiting from the same pool of candidates, each recruiter will have to learn for themselves whether or not the candidate is worth considering versus being able to get feedback from notes on the candidate.
Jobvite's management is very inflexible. It's okay if they don't live up to their end of the bargain in terms of customer service, but if you want to change a service you are getting you'll have to wait until it's time for contract renewal time. This might sound reasonable on their part, but if you made the mistake of signing up for auto-renewal it could come back to bite you.

Jobvite has enabled us to post jobs for our hiring managers who reside in offices across the country.
Jobvite has helped us to keep track of candidates for each requisition.
Jobvite has helped us to produce reports to easily see the status of recruiting.

I've only used a couple of other products and I think Jobvite is not as good as most, but it is also less expensive than most.

Jobvite is not a good product if you have multiple recruiters who may be swimming in the same pond for candidates.

Jobvite Feature Ratings