Item: Jobvite
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Jobvite is being used across the entire organization. Our package includes Hire, Engage, Onboard and we have a Jobvite hosted careers site (rather than using another vendor and the Jobvite API). We have hundreds of open positions, onboard hundreds of new hires each year, and receive thousands of applications. Jobvite allows us to have all of that information in a central place with a customized and powerful tool behind it.

Pros and Cons

Customization
Social Friendly
Customer Support
Continuous Improvement

Some settings are "one for all" across different departments/categories
Some training needed for end users (hiring managers)
Onboard has a "mass export", but you can't customize what is included in that export

Return on Investment

Moved onboarding process to be 99% paperless
Created more robust career site and application process
Centralized resume/application repository

Support Rating

Jobvite has an incredible support team. There are a ticketing system, a hot line, and engineers in the background in addition to your primary customer success manager. Issues and changes that need Jobvite intervention (rather than your in house admin) are turned around very quickly. Feedback is taken very seriously for new products or feature updates. There's even a page in their "community" to share ideas and up-vote ideas from other clients.

Alternatives Considered

Bullhorn ATS & CRM

Overall, given the clean interface, each module that is powerful in its own right (Hire, Engage, Onboard, etc.), the robust reporting platform, and the incredible customer support, there is no comparison between Jobvite and other products on the market. Jobvite far surpasses the competition and continues to get better.

Likelihood to Recommend

I've used 10 different applicant tracking systems and Jobvite is by far the best. The company has created a dynamic product fit for modern talent acquisition, takes customer feedback seriously, and continues to add new features while refining existing features as well. We're a high volume, high complexity situation and I can't imagine a better solution for us.

Jobvite is in a class of its own

Overall Satisfaction with Jobvite