JotForm is a highly versatile tool and an excellent addition to any tech stack
January 26, 2019

JotForm is a highly versatile tool and an excellent addition to any tech stack

Jason Revilla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JotForm

We use JotForm in our business in a number of applications, with the primary being event registration. Here in the marketing department we organize and promote events which we then use Jotform to fill with attendees. Jotform has helped streamline this process and helps with both free and paid events.
  • Forms are highly customizable and easy to create/change
  • There are hundreds of templates for almost any kind of use case if you don't want to make your own
  • JotForm integrates with our email marketing software, Mailchimp, quite easily. There are other numerous integrations as well, including Zapier.
  • I honestly have not run across any deficits with the software...it works perfectly for our needs.
  • JotForm has streamlined our event registration process and made it virtually error-free. There are at times communication issues with our forms and PayPal, but largely the software has been a big time saver.
  • The software is easy to set up and deploy, making it usable by employees at all levels
Typeform is clearly a leader in the survey space. Their product can indeed be used for information gathering (sign up forms) and is quite attractive. We just appreciate the functionality of JotForm for our customer base and specific application.
  • Customer Surveys
JotForm is great for sign-up forms, either for website contact info or event registration. We've used it on our "contact us" page on our website as a communication form, which has been great. It works well for paid events in that it integrates with PayPal well and they've recently added support for Stripe. I'd say a less appropriate application for JotForm is surveys. There are much better-dedicated survey softwares out there.

Jotform Feature Ratings

Survey templates
5
Themes
10
Custom logo/branding
10
Changes to live survey
10
Question design help
6
Multiple question types
10
Survey logic flexibility
3
Data export
10
Standard reports
10
Analytics
5
Respondent restrictions
10
Access controls
10
Compliance
10