It Just Works - Trust me
Updated October 02, 2019
It Just Works - Trust me
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Justworks
Justworks is used by our company for all HR, including payroll, healthcare, compliance, 1099 and vendor management. It has become a very trusted source for me and my employees in answering common and/or complicated questions. The resources in developing employee handbooks alone have saved us thousands of dollars in legal fees. Our Account Manager got back to me very promptly with very detailed explanations of my questions.
- Vendor and 1099 Management - Cuts down on booking keeping and keeps all payment records ion one place with great visibility.
- Healthcare plans - very easy to understand with a very good selection of choices in all price ranges. Benefits such as gym memberships, commuter benefits, FSA, etc are easily managed.
- New employee on-boarding time has been dramatically reduced with Justworks simple system
- A mobile app would be nice to see high level information when traveling and on the go.
- Managing employee expenses would be a great feature that they do not currently offer. Collecting reports, receipts, etc.
- Kept our employees very happy because all of their questions are either answered online, or I have access to get them answer very quickly with a direct contact at JW
- PTO and vacation time is very transparent for our employees and easily managed by all.
Everything is very transparent about their pricing, documentation, and straight forward services they offer. The other had such a more corporate feel and their sales tactics were much more aggressive. They others dont seem to understand that calling me constantly in this day and age to pressure me to close will only turn me off. The one thing I tell my team is treat sales as an extension of customer support. Make the prospect feel as the sales process is so amazing, they cant wait for the Account Management and support teams help. This is how JW process was for me.