Overall Satisfaction with Kaseya Virtual System Administrator (VSA)
It is being used by the whole organization. We use it as a solution for RMM, as well as an inventory tool and for managing Windows updates.
- RMM is very good.
- Inventory is very detailed.
- When installing for the first time, it takes hours before the remote control works.
- Installer for RMM is very large.
- Overall, it has helped us jump from using a patchwork of tools. Consolidation is welcomed.
- Because of the above point, it's saving us on wasted time.
To me, once past the learning curve, it's much easier to use than ConnectWise. It's not something I have to constantly baby.
Do you think Kaseya VSA delivers good value for the price?
Yes
Are you happy with Kaseya VSA's feature set?
Yes
Did Kaseya VSA live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Kaseya VSA go as expected?
Yes
Would you buy Kaseya VSA again?
Yes