Keepit review for M365
Updated January 29, 2024
Keepit review for M365
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Keepit
We have been using this product now for over Four years it backs up our M365 content, it was simple to implement has been really easy to manage and also any restores are simply to do, overall a very easy to use product
- Easy to use portal with good logging info for any issues
- Simple setup and it just works from the get go
- Data restores take very little time
- Product being updated regularly
- Any functionality you are missing can be requested but so far we haven't found anything we specifically need
- We have a fluctuating user base and their license model and price are perfect for us
- We get the alerts for any issues with the service and very rarely need to logon and check it so we save so much time not having to continually manage it.
Thankfully we haven't had many cases to restore data but any time we have for a lost mail or file from our M365 setup it been simple and easy search for and get the data quickly restored, we have restored data easily every time
We set it up and in all honesty rarely need to check on it, it just works away doing what is was setup to do
We 100% have confidence in all the backups and thus being able to restore any of the M365 data we backup is simple and quick
100% confident in the product and what we can do with it, all our IT admins can easily use this to do any data restores from M365, we rarely need to use it day to day, but that means we are rarely doing restores, when we do though it is very easy to remember how to use it.
We looked at two other products but keepit beat both on price and easy to use admin and system setup
Do you think Keepit delivers good value for the price?
Yes
Are you happy with Keepit's feature set?
Yes
Did Keepit live up to sales and marketing promises?
Yes
Did implementation of Keepit go as expected?
Yes
Would you buy Keepit again?
Yes
Keepit Feature Ratings
Using Keepit
700 - All of our Users are backed up using Keepit for our M365 setup
6 - We thankfully rarely have to do restores , but all our admins can use this product to restore data
- Easy to use
- Reliability
- Cost
- If Keepit expands its backup portfolio we would look at it for additional features that may help us.
Evaluating Keepit and Competitors
- Ease of Use
It was and is so easy to use setup and do any tasks on, we very rarely use it daily but any time we have needed it it just works
Our evolution would not change we went through everything we needed and keepit came out top in all
Keepit Implementation
- Implemented in-house
Change management was minimal
Keepit Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using Keepit
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- portal design
- restore methods
- None