I'm sticking with Klaviyo, they are great
April 15, 2022

I'm sticking with Klaviyo, they are great

Michael Morgenstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

We use Klaviyo for email marketing. It helps drive customer retention and certainly helps keep our clients familiar with our brand. Here we can offer our loyal fans discounts, updates on new releases, and all other kinds of cool stuff! They are a fast-growing and successful company for a reason. We plan to stick with them while we scale as well.
  • Email Marketing
  • Customer Retention
  • Customer Loyalty
  • It would be great if it were easier to upload videos on emails.
  • More templates
  • Hard to quantify
Very very easy, i forgot I even did it!
Not sure
Retention, upsell, and most important of all, ATTENTION!
I don't even remember their names. That should tell you everything.

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

Klaviyo is best suited if you want to send your customers a coupon or discount code. Even more so if you're rewarding loyal customers because it's truly hard to get a customer to take out their credit card and purchase from you online. Once they do that, make sure they stick around! Klaviyo will be right there with you for that!

Klaviyo Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
Not Rated
A/B testing
10
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
API
10
Role-based workflow & approvals
Not Rated
Customizability
8
Integration with Salesforce.com
Not Rated