Overall Satisfaction with KnowBe4 Security Awareness Training
Knowbe4 is leveraged by my company annually for security awareness training. It's a great platform to teach, inform, and spread the message of online security. It has helped everybody get up to date with modern issues in security and how to best stay safe browsing the web and using a computer in the office. It's actually kind of fun, interactive, and not boring like those old training video's you'd see back in the day working at Golden Corral. It is exhaustive and lengthy, teaching people about the perils of using a network without a password, using free WIFI, hackers, phishing, etc.
- Security awareness.
- Training.
- Knowledge.
- Safety.
- Passwords.
- Anti-hacking.
- More detail.
- More interaction.
- Rewards/encouragement.
- More security.
- Less data breaches.
- Physical security.
- Anti-hacking knowledge.
- Zero hacks.
- Data compromise situations are at a zero.
It speeds up the process of getting certified, it keeps users engaged, and it's not a boring training. It has strengthened our security from minute one. I think everyone at my company is now aware of the dangers that lurk while using intellectual property - it protects your data and back end from anything malicious, and gives you the tools to act accordingly if anything happens. It's more in depth than any college class I took on internet safety.
I personally don't handle user management. Each training module is chosen by our IT department, and then pushed out individually towards all users. I think different users might have to complete different training (e.g., engineering vs. sales) so each journey may vary. All in all, it's organized well and you don't have to worry about any incongruences between departments. Everyone will know what they need to know as long as you assign the right modules.
Certification, passing grades, completeness. You will be able to detailed look at who has completed what, who still has more work to do, and who has completed their training (hopefully on time!). It's assigned to us annually and you receive check up emails in case you haven't actually completed a module. It does a good job of gently reminding employees to stay on task and finish their trainings.
KnowBe4 Security Awareness Training New Features
These integration’s have really not impacted us that much as we are already very swiftly integrated with Knowbe4. I do imagine the SAML provisioning is easier to use. We had a great experience onboarding with them and these new features make the entire process easier. User provisioning remains the same.
AI Driven personalized training is HUGE, because we can really take an adaptive approach to training users and keep them aware in case of any security breach. The phishing features are outstanding and provide face level examples that users get to learn from, and the AI allows for a more personalized experience in the realm of getting properly trained.
Yes actually, Phisher Has helped our training and understanding of phishing attempts on our company and really provides a high-level real world example of what these would look like, especially if they land in your inbox. The examples and the training that is used are accurate And can actually be quite tricky to find.