Skip to main content
TrustRadius
KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…

Read more
Recent Reviews

Knowbe4

10 out of 10
April 15, 2024
Incentivized
We use the awareness training primarily. this is done to make staff aware of potential cyber security risks and what to watch for. We also …
Continue reading

KnowBe4

10 out of 10
January 20, 2024
Incentivized
KnowBe4 Security Awareness Training we use for phishing campaigns and training for our end users. since we are a healthcare company, …
Continue reading
Read all reviews

How KnowBe4 Security Awareness Training Differs From Its Competitors

KnowBe4 User Management

I create new profiles for new employees and assign them to user groups and assign specific training modules. With failed phishing tests, I assign additional training. Viewing employees' risk scores allows me to know which users need additional training as they present the biggest risk to the …
Continue reading

KnowBe4 Training Content

We definitely like the unique and country specific phishing campaigns. The campaigns we see and select are close to actually phishing scenarios that we see in the day to day operational part of our business so its useful to be able to emulate those as it add a authentic feel to the campaigns
Continue reading

KnowBe4 Reporting

As explained previously we make use of the comparison with industry peers as well as looking at specific metrics within campaigns such as who opened the emails, who reported the emails, who clicked on the links or opened attachments. Getting all of this telemetry gives us great visibility into our …
Continue reading

KnowBe4 Training Content

We save time by looking in KnowBe4 Security Awareness Training for content first, and 90% of the time we use what we find without having to look outside of KnowBe4 Security Awareness Training. User feedback has been mostly positive for both the quality of the content as well as the production …
Continue reading

KnowBe4 User Management

We have integrated KnowBe4 Security Awareness Training with Active Directory to ensure that our user list is reconciled regularly. We have discovered that the integration can be error prone with AD fields and KnowBe4 Security Awareness Training fields not always aligning perfectly. That said, it …
Continue reading

KnowBe4 Reporting

We rely on a few common metrics. Generally, we look at training completion rates, we keep a close eye on new hire time to train, and we monitor risk scores at the individual and team levels. Last, but not least, we keep close watch on the Phish Prone Percentage, again at the individual and team …
Continue reading

KnowBe4 Training Content

KnowBe4 Security Awareness Training backend team always keeps on updating modules and upload fresh content. They always retire the old content whenever required and keep on updating the old content as per the security needs. Modules on the KnowBe4 Security Awareness Training portal fulfil our …
Continue reading

KnowBe4 User Management

For user management, we have created multiple groups as per the existing teams in our company. Multiple groups have been created like admin, it, finance, security, human resources, etc. Then we initiate the trainings as per the requirements of the team and also perform the phishing simulation test …
Continue reading

KnowBe4 Reporting

InfoSec training reports are very important to pass the compliance audit and performing phishing simulation test is also very critical part for passing external audits. We have also gone through ISO certification and multiple external audits happened and with the help of the KnowBe4 Security …
Continue reading

KnowBe4 Training Content

Positive impact - employees get yearly training that doesn't seem as redundant. They are able to quickly log in and complete the training and have a fresh take on the training.
Continue reading

KnowBe4 Training Content

The fresh training content I have seen has all been very good and informative. I have clicked on more that the required training to see what else was available but wasn't able to access many trainings. I wonder what other fresh content is being created to help train users on keeping safe in …
Continue reading

KnowBe4 Training Content

Better overall cyber security awareness across the organisation, it also created a discussion point for staff. The synthetic phishing provided a great overall view of the organisations understanding of the training and allowed us to target specific groups for extended training. Additionally it was …
Continue reading

KnowBe4 User Management

We used the Azure Active Directory Sync - which allowed us to manage everything through AD. It was easy to set up, KnowBe4 Security Awareness Training provided comprehensive instructions on how to configure the connector. It would have been nicer to manage using groups, however we could manage …
Continue reading

KnowBe4 Reporting

The most important statistics for our organisation were the percentage of training completion as well as the number of users that had clicked on a synthetic phishing email. Both were reported up to the board for visibility. There was additional reporting capability, however we found it best to …
Continue reading

KnowBe4 Training Content

It has a huge impact on our end users. They have been made aware of what emails are coming to them. if they noticed the emails that are phishing emails, they are more aware of them and delete them and/or report it to us as part of the exercise.
Continue reading

KnowBe4 User Management

User management is connected with our office365 environment. If a user is no longer with the company, their access is denied. if we hire more employees, those employees will be added and sync to our office365. Also, only the IT department will have access along with our compliance department for …
Continue reading

KnowBe4 Reporting

The metrics and report are important because it gives us a general idea of who and/or whom is not paying attention and who is actually carefully examining their emails. So far our end users are passing the test and some are almost there.
Continue reading

KnowBe4 Training Content

We are now able to have a structured training programme. The availability of fresh training content can have several positive impacts on a security awareness training program:<br>- engagement and relevance.<br>- adaptability to emerging threats.<br>- continuous improvement.<br>- customisation.
Continue reading

KnowBe4 User Management

- Creating, updating, and deleting user accounts.<br>- Creating training programmes (choosing topics for training).<br>- Assigning training modules to specific users or groups.<br>- Monitoring user progress and performance.
Continue reading

KnowBe4 User Management

User management is not difficult within the platform. It has integrated well with AD and imports/updates automatically, I believe. Manual updating is also not difficult. Overall, I have enjoyed the back-end management of the platform.
Continue reading

KnowBe4 Reporting

The most important metrics and reporting are users enrolled in training, users who have completed training, successful report phish button deployments, number of phishing reports (we have plentiful opportunities), and, of course, statistics around the anti-phishing simulations.
Continue reading

KnowBe4 Training Content

Since we are planning to train our end-users on a regular (monthly or bi-monthly) basis, it is very important that new, fresh trainings (in the different languages) is provided regularly.
Otherwise we will need to change to another product when all trainings have been rollout out.
Also new content …
Continue reading

KnowBe4 Reporting

Report on which users has not completed a mandatory training grouped per country or department.
If possible linked to the number of failed phishing mails clicked.
Today we also have a manual report that is send out to each enduser (on a manual yearly basis) that gives him an overview of his …
Continue reading

KnowBe4 User Management

Users authenticate via SSO with Azure Active Directory as IsP. We are in the process of implementing user provisioning via ADI. At the moment, user accounts are created as soon as they log into the platform, and enrolled automatically to the appropriate training campaings.
Continue reading

KnowBe4 Training Content

The variety of topics and content publishers provides fresh and varied content for users and provides content from a number of different perspectives. This plays to the fact that different people learn in different ways. There is an overall re-do of the core message every year and a steady release …
Continue reading

KnowBe4 User Management

User management was very easily integrated with our Active Directory. This makes it easy to get the best use out of the information already in Active Directory without having to duplicate that information for yet another platform. It also enables compare and contrast reports between various …
Continue reading

KnowBe4 Reporting

The most important metrics are training completed in a timely manner, click rates of users overall, highlighting specific users having a problem identifying the red-flags of a phishing campaign (repeat offenders) so they can receive additional assistance for a better chance of them not clicking on …
Continue reading

User Provisioning

Integration with Active Directory makes user management seamless and extremely easy. New hires are automatically enrolled in training by virtue of the fact they have an Active Directory account. SSO makes it easy for users to navigate to various tools without the need for yet another username and …
Continue reading

AI-Driven Phishing & Training

Results from previous phishing campaigns help dictate the traps a user typically falls for giving them practice in the mode and method most needed to increase their awareness and confidence handling phishing attempts.
Continue reading

Security Awareness Training with PhishER

Yes. PhishER is an integral part of our capability that enables us to get even more our of the product than just training and a phishing campaign. The rapid (nearly instant) turnaround with information of real world phishing attempts makes our team seem spring-loaded to actions, awaiting each …
Continue reading

KnowBe4 Training Content

It helps to keep it fresh and new so that we don't have to use the same content over and over again. When sending out tests (either short or long) we always try and send some of the newest training modules out so that the people that need it, mainly the ones outside of IT, are given the latest …
Continue reading

KnowBe4 User Management

User management is done via our Active Directory integration. We have all of our active users added to KnowBe4 automatically when they're created in Active Directory and then we've also got a group that we can use to have users not sync (incase they've left or haven't started at the company yet).

We…
Continue reading

KnowBe4 Reporting

For us there's a couple of things we're always looking at during active campaigns (be it phishing or training).

For phishing, we're always looking to see who submitted the email using the PAB, who clicked, and even potentially who entered credentials if they clicked.

As far as training goes, we're …
Continue reading

KnowBe4 Reporting

We like to have reports on how our employees are doing, but also how we stack up against other organizations in our business sector. These reports are already provided by KnowBe4 so it's incredibly helpful.
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (291)
    9.5
    95%
  • Security Reporting (285)
    8.9
    89%
  • Training Content Library (293)
    8.9
    89%
  • Role-based user permissions (261)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Finance and Accounting
Automotive Company, 201-500 employees
Verified User
C-Level Executive in Information Technology
Financial Services Company, 1001-5000 employees

Video Reviews

18 videos

View Playlist
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
View more videos
Return to navigation

Pricing

View all pricing

Silver

$0.90

Cloud
per month per seat

Gold

$1.05

Cloud
per month per seat

Platinum

$1.20

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.8
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.4
Avg 8.3
Return to navigation

Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.

The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.

KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack

  • 1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content

  • Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates

  • Enterprise strength reporting, showings stats and graphs for both training and phishing

KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.



KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officer™. The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s partners with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout, El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Competitors

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.5.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).

KnowBe4 Security Awareness Training Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)20%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1033)

Attribute Ratings

Reviews

(1-25 of 67)
Companies can't remove reviews or game the system. Here's why
October 02, 2023

Knowbe4 is more than just for the Phishes.

Verified User
Analyst in Information Technology
Government Administration Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
Being able to automatically have employees who fail a Phishing Campaign added to follow-up training or new employees added to Orientation training frees up a considerable amount of time. Not to forget you can have them automatically removed from said groups when they complete the course. The time freed up from the AI process and the data provided within seconds makes the software worth it.
August 10, 2023

KnowBe4 is 4 general audiences

Verified User
Manager in Information Technology
Civil Engineering Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
We haven't taken advantage of this and wasn't aware of it's availability. We did have a situation where a credit card phish actually used the last numbers of an actual credit card curently active, which turned out to be just a coincidence, but sent up many alarms. This led to a debate as to whether too much personalization was actually presenting phish emails that are not in line with the content of actual attacks and more like entrapment than training.
August 08, 2023

Not just your average training platform. This product is light years of other vendors.

Patrick Thibeault | TrustRadius Reviewer
Patrick Thibeault
Instructional Designer and Technical Writer
IDRC (Government Administration, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
I have confidence the platform is sending our repeat clickers additional and focused training to ensure all our employees are ready. The fact that I can run different campaigns for different groups all at the same time was also a game changer for us. Executives need different training than most employees seeing their have a higher risk of being targeted. Content geared towards this specific group is great and doesn't make adults feel like they are listening to something childish.
August 04, 2023

KnowBe4 is better than we could have hoped for.

JW
Jack White
System Administrator
Stribling Equipment Llc (Retail, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
The new AI-driven emails have really stepped up our training. We use them to simulate much more realistic phishing campaigns. I think our users had really gotten to where they could easily spot a phishing email, but not they have to try a lot harder. With the real threats getting better and better, the AI phishing has been a real help.
July 31, 2023

Never knew all the security information we didn't KnowBe4

NN
Nic Nowlan
Director of IT
RoMac Building Supply (Building Materials, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
I would love to use the AI phishing tests displayed at KB4-CON 2023. We use AIDA now and that seems to really target the areas that need attention on users. Would love the ChatGPT testing, though.
July 28, 2023

KnowBe4 thoughts...

MD
Michael Dorn
IT Change Manager
Northwinds Technology (Information Technology & Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
We utilize the knowbe4 phishing tests and run random campaigns so not everyone gets the same emails nor does everyone get the same "difficulty" of test. We use this to determine if additional training or corrective actions are necessary to insure that we have as secure of an environment as possible.
July 26, 2023

KnowBe4 Security Awareness Training is a must have for any org

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
Based on the phishing simulation failures, specific training can be assigned to the user who fell for the simulation and interacted incorrectly on the email. The training automatically gets assigned, which reinforces the importance of paying attention to all kinds of emails, and is related to the type of email simulation that was clicked.
July 25, 2023

KnowBe4 - A seamless way to automate amazing cyber security trainings for companies of all sizes.

Verified User
Manager in Information Technology
Computer Software Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
I don't feel like the AI has made things more personalized as much as just automated different approaches. It is much quicker to implement and offers a wider variety versus manually doing that.
July 25, 2023

A great product for educating your users!

Verified User
Administrator in Information Technology
Retail Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AI-Driven Phishing & Training
We have gotten some notifications on what could be enhanced in our instance in terms and training and they have all been pretty good recommendation. Obviously, there is always room for improvement, but so far the enhancements have been pretty spot on with providing a better training experience for some of our users who have failed multiple times.
Return to navigation