KnowBe4 - Fantastic awareness training and user insight
August 22, 2021

KnowBe4 - Fantastic awareness training and user insight

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use it for awareness training for cyber security, for all employees across all departments. It allows us to cover compliance towards our IT controls, as well as promote the right security messages.
  • Good analytics.
  • Good granularity on user training compliance.
  • Good templates/catalogue of content.
  • Getting simple "dashboard" reports takes a while and a bit of fiddling to get right.
  • The branding/customization of the emails and notifications could be better.
  • Improved cost - our previous provider was more expensive for a lesser product.
  • We've improved our awareness and vulnerability scores over time.
We selected purely on price. Wombat was ok for us, but KnowBe4 was significantly less [costly] and offers a much better product.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It's helped us keep engagement and commitment from our users, in order for them to complete their training. The training content has also sparked a conversation between our employees.
We linked our AD with the out-of-the-box integration that KnowBe4 offers. All users have been imported in and synced regularly.
Training completion, comparison between departments, and user phish test reports.
It's great for a structured program of security awareness training, with rich content to support it. It's not quite as good if you want really customized and bespoke training content.