Partnering with KnowBe4 to improve our to introduce security awareness.
November 05, 2021

Partnering with KnowBe4 to improve our to introduce security awareness.

Ashley Thomas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

Due to security concerns, we started using KnowBe4 in August 2021 across our entire company. We started with some basic security training modules, and then implemented phishing campaigns. Completed surveys are showing ratings in the 4.4-4.6 range (on a 5-point scale) for security awareness and password training, and I have received many comments from users who enjoyed the way the training is presented. After completing the training, our employees are showing improvement in recognizing suspicious emails, and many have stated they have an easier time creating secure passwords.

Pros

  • Teaches how to create secure, easy to remember passwords/passphrases.
  • Teaches how to recognize emails that "just don't feel right".
  • Teaches how to secure your environment and how to notice people/objects that seem out of place.
  • Teaches social engineering techniques which may be deployed against users.

Cons

  • I have no complaints at this time.
  • Implementing security awareness training and simulated phishing has enabled us to qualify for cyber insurance coverage.
KnowBe4 is the first, and only, security awareness training we have evaluated or used.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The plethora of training modules and resources has allowed us to establish a security awareness program. Previous to KnowBe4, we did not have official training of this nature.
User management within KnowBe4 is driven by a list of our email users which we uploaded to KnowBe4.
As we are new to the KnowBe4 platform and are still establishing processes and procedures for training and security, we have not yet begun to use metrics or reports.
I believe KnowBe4 Security Awareness Training should be required for all current personnel to establish a baseline, and part of the onboarding process for all new employees for the same reason.

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