Best Security Awareness training out there.
February 10, 2022

Best Security Awareness training out there.

Andrew Elliott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Federal Government edition

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KnowBe4 Security Awareness Training to keep our employees sharp. They've been trained on what to look for in phishing emails. Sending out emails weekly as tests. KnowBe4 Security Awareness Training continues to grow and learn the individual habits of each employee, allowing the "phishing attempts" to be better targeted. Security awareness this past year was directed to be 100% across the county. We've seen a huge increase in awareness among our employees.

Pros

  • Yearly training
  • Simulated phishing email setup
  • Ease of use with report running
  • Fantastic customer support

Cons

  • KnowBe4 Security Awareness Training's ease of use does everything we need/want it to. We have no complaints.
  • KnowBe4 Security Awareness Training has raised awareness to our employees that have caught true phishing attempts. There is no way to calculate how much money we have saved, but it's easy to assume millions have been saved due to the knowledge that employees gain from security awareness training.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It's had a huge impact. Not having the same boring content year after year keeps it fresh. Employees are a lot less likely to zone out with new/relevant training. Having worked for another company for 15 years, we had the same SA training year after year. It got to the point where we didn't have to watch the videos. We skipped it all and went straight to the questions. KnowBe4 Security Awareness Training keeps it fresh and engaging. The county employees and I appreciate that.
We have multiple groups created within KnowBe4 Security Awareness Training. Groups with county department. So individual users and placed within the group that aligns with their job within the county. We also manage all users with Active Directory Sync. User management is super user-friendly and usually self-sufficient once it's set up.
We monitor weekly who clicked on a simulated phishing email. We keep a weekly average to see how we are doing as a county. We also monitor the completion of SA training throughout the year to ensure we stay at 100% completion.
Ease of use, customer support, and knowledge gained from KnowBe4 Security Awareness Training have been super beneficial to the security of our county's network. We had the option this last year to either keep or remove KnowBe4 Security Awareness Training from our budget, and there wasn't a single person who voted to remove it. It has shown its worth time and time again.

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