Great Product, Great Support, Great Outcome
January 20, 2024
Great Product, Great Support, Great Outcome
Score 9 out of 10
Vetted Review
Verified User
Software Version
Training Access Level III (Diamond)
Modules Used
- KnowBe4
Overall Satisfaction with KnowBe4 Security Awareness Training
We use KnowBe4 as our staff training programme. We set up monthly phishing test as our aim is to have 0% click-throughs. Every quarter (3 monthly), we set-up modules for all staff to complete. The modules for each training depends on the topical issue at the time. Game modules are particularly well received. Staff have found the training to be useful not only in doing their day-to-day tasks but also out side of work.
- Comprehensive Content: KnowBe4 offers a wide range of content covering various aspects of cybersecurity, including phishing attacks, social engineering, malware threats, and more. The training modules are designed to be comprehensive and address different facets of security awareness.
- Interactive Learning: KnowBe4 incorporates interactive elements into its training, making the learning experience engaging and memorable. Interactive formats, such as quizzes, games, and interactive scenarios, enhance staff participation and knowledge retention.
- Customization Options: KnowBe4 offers customisation options, allowing us to tailor our training content to our specific needs. This adaptability ensures that the training aligns with our organisation's security risks and requirements.
- The ability to control the phishing test mail headers on KnowBe4 that obviously identify them as coming from KnowBe4 and it makes these tests easy to circumvent. It is trivially easy to just make an outlook rule for "If mail header contains word 'KnowBe4' -> move to spam" and users never have to deal with these ever again.
- Easier to change campaign dates/duration without having the need to create a new one if an existing campaign is set to run at a particular period.
- Improved compliance - we are ISO 27001 certified and need to show we do have an on-going training programme.
- Awareness - our staff are now really aware of what to look for and are very vigilant.
- Reduction is security incidents
We have not used or evaluated any other product.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
We are now able to have a structured training programme. The availability of fresh training content can have several positive impacts on a security awareness training program:
- engagement and relevance.
- adaptability to emerging threats.
- continuous improvement.
- customisation.
- engagement and relevance.
- adaptability to emerging threats.
- continuous improvement.
- customisation.
- Creating, updating, and deleting user accounts.
- Creating training programmes (choosing topics for training).
- Assigning training modules to specific users or groups.
- Monitoring user progress and performance.
- Creating training programmes (choosing topics for training).
- Assigning training modules to specific users or groups.
- Monitoring user progress and performance.
- Phishing click-throughs
- Percentage participating in training.
We report this to the Board on a monthly basis.
- Percentage participating in training.
We report this to the Board on a monthly basis.