Best DMS ever
October 14, 2019

Best DMS ever

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Laserfiche Rio

Overall Satisfaction with Laserfiche

Laserfiche is used in the schools where I managed the IT Department. We used it in archiving the student files, as well as each department's document archiving.
We didn't have a business problem, but technically we looked to solve "volume-based storage" which is not allowed to make a regular backup. If any disaster happened to the server the restore process is very complicated. The only way to back it up is to create it on the virtual machine then back up the whole VM.
  • User-friendly interface, which allows any user to deal with it easily.
  • Workflow configuration and usage are very easy.
  • Quickly search for any document and find it with less effort.
  • Backup and restore procedures.
  • Cost of license.
  • Magnificent ROI using Laserfiche web around $75k yearly.
  • Very short time for implementation.
  • Users like to deal with it so I'm comfortable that there is no user resistance.
The price compared with others was the best. It was user-friendly and had full functionality, even exceeded when comparing with other functions from similar applications.
Professionalism of the support team, gave support in adequate time.

Do you think Laserfiche delivers good value for the price?

Yes

Are you happy with Laserfiche's feature set?

Yes

Did Laserfiche live up to sales and marketing promises?

Yes

Did implementation of Laserfiche go as expected?

Yes

Would you buy Laserfiche again?

Yes

Excellent document management system as well as archiving. On the enterprise level, it's very stable and the web version is working very well. Integration using the workflow with other systems is easy to configure and I'm able to work with a wide range of scanners is a plus which was not available in earlier versions.

Laserfiche Feature Ratings

Content capture & imaging
7
File sync, storage & archiving
8
Document management
9
Records management
8
Content search & retrieval
8
Enterprise content collaboration
8
Content publishing & creation
9
Security, risk management & information governance
9
Contract lifecycle management
7
Automated workflows
9
Mobile support
9
Integration
7