Saves time and is easy to use
October 30, 2019

Saves time and is easy to use

Parker O'Very | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with LeadIQ

We use LeadIQ to capture leads and contacts directly from LinkedIn and LinkedIn Sales Navigator and import them into Salesforce. It's very easy and saves a lot of time. The types of data we can capture include work emails, personal emails, mobile phone, work phone, and more. Work emails are given with a score on their confidence as well, so you can usually know beforehand what the chances of a bounce are.
  • Once set up, it's super easy. Just click a button and capture the lead.
  • Love that you can capture as a contact instead of a lead and that it will attach to an existing account in Salesforce based on a fuzzy match with Company Name.
  • Love that you can capture data from a lead search list in Sales Navigator, not just from the person's profile page. So you can capture multiple people at a time.
  • I really like that I can see all the related objects that a given contact might have in SFDC. Lead and/or contact records (even with a company mismatch if it's an old record), accounts, and opportunities.
  • Configuring and setting up is a bit of a pain. It's confusing.
  • The data confidence doesn't seem to be quite as great as the other tools I've used. We seem to get more bounces on "verified" email addresses than before.
  • I wish there were more options for global settings. Instead, I have to get all of our users to go through all the same setup steps.
  • The actual platform itself (that you sign into on their site) is clunky and weird. I like the idea of saving all of the contacts you've tried to capture in one place so you can go back and import them again if an issue happens. But the methodology in which it's done is just weird and doesn't make a lot of sense. Also calling it "campaigns" is just confusing because it messes with normal jargon and terminology. Better to just call it a "list".
  • The biggest benefit here is time saved. Sure we get bounces and some of the data isn't totally accurate, but the time saved from having to manually key in lead/contact records (or even bulk uploading them) is the key.
  • We get a lot more per-rep credits from LeadIQ than we did with ZoomInfo, so our reps are able to import a lot more. This saves me a lot of time because I used to be the backup once credits were out. The LeadIQ credits go a lot longer way than the ZoomInfo ones did.
LeadIQ is much more feature-rich than alternatives. The fact that you can capture to existing accounts as contacts are huge and saves a great deal of time. The Chrome Extension is much less intrusive than Lead411's. I still use Lead411 pretty regularly though. I find myself using both pretty often. I like that Lead411 can create new accounts, not just leads and contacts.
Our initial set-up went pretty well, with no complaints. I really haven't reached out to them since, so I can't say much more than that.

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I always know that tools like this come with a certain level of data accuracy. They can never be 100%. That's fine. But it does seem that the accuracy is slightly lower than other tools. That said, the platform itself is really great once it's set up. And it saves a lot of time during prospecting. It's a give and a take with these types of tools, and this tool is no different. It works well.