Everything is great, we love the product (even though we don't use all the features).
September 18, 2020

Everything is great, we love the product (even though we don't use all the features).

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

1 department is using it, my own — we use it for rendering testing.
  • Offer tools for testing - all the ESPs are represented
  • Offer the Builder - great tool to view emails in "grid mode"
  • Offer eduction online - excellent blog with resources
  • Tooltips in the environment - sometimes it feels overwhelming and I'm not sure how to navigate
  • Offer Analytics/tracking with the plan I'm on, which is entry level
  • Prevented disasters from happening, namely rendering issues that we didn't know about.
  • Allows a smaller team to get more done using the Litmus tools, since they are all centrally located in one platform.
We still need to try analytics again. It has been a few years since we tested out the pixel, but I remember it was really insightful. We would like another demo to try it again.
Haven't used this yet — due to our super small team, we just don't have enough people to be involved in the process. But we see this as an option.
Email on Acid gave us a free trial, and we liked it, but not as much as the Litmus environment.
If you send emails — you need Litmus. If you send emails on a budget — I would recommend a competitor, because of price.

Litmus Feature Ratings

Ability to test dynamic content
4
Mobile optimization
9
Email deliverability reporting
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
URL Validation
Not Rated
Link Tracking
Not Rated
Spam Testing
8
Email Previews
9